Where to Invest, People or Productivity

WEBINAR SERIES

Session 5: Where to Invest, People or Productivity

Date: Thursday, July 17, 2025 (12pm-1pm Est)

The labor market for manufacturers continues to be difficult and there’s no end in sight.

That’s why manufacturers are focusing on bottom-line improvements to gain a competitive advantage and exceed customer expectations.

Why only invest in human capital when productivity improvements will change the requirements?

Investments in productivity will reduce the demands for people and change the roles.
But where do you invest first for the highest returns and long-term gains?

In this webinar, we’ll cover:
* How to determine which existing and new systems will yield the best results
* Which continuous improvement programs are essential
* Have we optimized our adoption of Lean and Six-Sigma
* MRPs, ERP and supply chain management: Is it time for a change and what do we need to consider before adopting new programs
* Training, especially for front-line supervision

We don’t have the time or resources to do everything.

Learn what you need to consider before investing in people or productivity.

Meet Your TrainerS

Ken Cheo

Ken Cheo, is the President and Owner of Our Sales Coach. Ken works with business owners, sales managers and select salespeople with guaranteed results for top-line sales growth. He helps companies develop an ideal client prospecting system where they can gain a strong market position and produce meetings with decision makers at ideal clients. Ken helps his clients develop a scalable and repeatable sales process that ensures they are not wasting time with people who don’t buy or buy from someone else. He works with business owners and sales managers on how to coach their sales teams so the changed behaviors and sales processes become habit and sustainable. Prior to creating the Our Sales Coach brand, Ken enjoyed over 20 years of sales and sales management experience. Ken has participated in speaking engagements and seminars on a variety of sales and marketing related subjects.

Josh Chernin

Josh Chernin is a Partner with Business Improvement Group, LLC, Consultants to Manufacturers, and has more than 35 years of manufacturing, operations, systems and supply chain leadership experience in the US and Europe. He's had P&L responsibilities in printing, metals, converting, contract manufacturing, medical devices, aerospace modules, and textiles. Josh has built three plants, consulted to many manufacturers, performed several turnarounds, taught business and manufacturing-related courses, and visited over 330 manufacturing plants. He is active in venture advising and angel investments. Josh is an expert project manager. Josh has a BA in Economics from the University of Massachusetts, Amherst, and an MBA from the Harvard Business School. He can be reached at Josh.Chernin@bizimprovementgroup.com.

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