We asked Our Sales Coach to work with all of our Branch Managers to better prepare them on developing new commercial relationships as a key goal for 2015 was to increase lending to small businesses. The managers completed online training and then participated in work in groups on applying what they had learned and had monthly group coaching sessions to practice the new behaviors. After 4 months our sales results were significantly higher and the focus and practices Our Sales Coach brought to us helped us achieve the results.
